- Please make sure your wifi work at 2.4G mode, if your wifi support 2.4G & 5G double band, please disable 5G wifi at first, the door sensor will only identify 2.4G wifi. After the door sensor connect to wifi router already, then you can enable 5G wifi for your router. The door sensor will keep connect to 2.4G wifi all the time.
- Please make sure your wifi router will not block the device MAC address.
- Please make sure wifi signal strong. Advice put the door senor and your phone less than 2 meter distance from the wifi router during connect the device to wifi router.
FAQ:
Q: Which mode to choose when connect wifi?
A: 2 modes to choose: Smartlink Configure / SoftAP Configure.you can watch the main video.
Q: I can not make sure my wifi router have problem or not. How to do?
A: You can prepare another mobile phone as a WiFi hotspot (Just like a wifi router)