Frequently asked questions
1. Why can’t I connect my phone to themini projector with wifi and bluetoothto use the WiFi function after following the steps?
Before ordering a mini projector with wifi and bluetooth, check if your phone model has screen mirroring capabilities.
If you encounter similar problems, please get in touch with us through "Order - Get Help" on the Amazon site.
2. Why can't I play Netflix/Hulu/Prime Video videos on this mini projector with wifi and bluetooth?
Due to copyright protections, the streaming service does not support screen mirroring. You can connect a streaming stick like Fire TV Stick or Roku Stick to themini projector with wifi and bluetooth via the HDMI port or connect your PC/Laptop using an HDMI cable to stream on the mini projector.
3. Why is my USB flash drive not recognized when inserted into the mini projector with wifi and bluetooth?
This mini projector with wifi and bluetooth is compatible with black USB 2.0 flash drives with less than 64 GB of memory
*The mini projector with wifi and bluetooth does not support USB 3.0 flash drives (blue connector).
4. What should I do if the screen displays “No signal”?
After connecting the device to the mini projector with wifi and bluetooth, select the appropriate source [HDMI] or [USB].
* If themini projector with wifi and bluetooth initially displays no signal, please press the [Return] key on the remote control to return to the main menu and reselect the signal source.
* If trying the above steps does not work, please use the [Win]+[P] shortcut key (this shortcut key is the shortcut key for the window connected to mini projector with wifi and bluetooth, and check whether the signal source is correct.
*If there is no signal on the HDMI connection, please connect the part connected to the projector to the TV.
5. Why is there a delay in projecting images when connected to a smartphone?
The WiFi environment will affect the connection quality, please connect themini projector with wifi and bluetooth to a stable 2.4G WiFi environment. In addition, it is recommended to download the video to be projected in advance to reduce network latency.